Target: How To Improve Internal Data Collaboration to Create Better Data and AI Products
This month's podcast with SVP of Data Science Brad Thompson is full of great insights about how Target scales AI to its 400,000+ employees and in-store "guests,"
Do you love shopping at Target? Are you curious about what they think about AI and how it impacts their 400,000+ employees? Do you wonder how they use AI to improve their in-store “guest” experience? In this episode of the Data Humanized podcast, senior vice president of data analytics Brad Thompson and I discuss:
How Target uses AI to help complement the creativity and humanity of their staff
The importance and fun of hypothesis-driven innovation
What’s changed during Brad’s tenure at Target while revenue increased from $60 billion to $120 billion in revenue
How Target is using generative AI to help improve the shopping experience of their in-store “guests.”
Target’s “50 days of learning” principle and how it encourages team growth, learning, and aligned experimentation
How Target enables their massive team on AI and GenAI
How Target teams incorporate AI projects into their individual development plans
How hackathons encourage innovation and alignment with business goals.
Staying compliant with regulations state-by-state
Brad’s personal views on the EU AI Act and its progressive, positive force on AI
I loved Brad’s enthusiasm for data and AI. He said he feels like “a kid in a candy store” with data from millions of consumers and the opportunity at Target to impact marketing, massive supply chains and store operations, e-commerce, and A/B testing and simulation.
Brad also shares what two resources he would take to a desert island: The Power of One and Lonesome Dove, and why.
And the favorite thing he tells his team: If you’re talking about GenAI, you’re doing it wrong. You need to show it!
Finally, Correlation One graduate Vitica Arnold and her data science journey while listening to a little Erykah Badhu :)
Listen to the entire episode here, or wherever you listen to podcasts.
About The Data Humanized Podcast
The Data Humanized podcast by Correlation One is where business leaders discuss how digital and data skills accelerate business results, increase employee engagement, and right-size opportunities for underrepresented communities in the workforce. 💼
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